At Linencut & More, customer satisfaction is our top priority. We are committed to delivering high-quality products and a seamless shopping experience. If you are not completely satisfied with your purchase, you may request a return, exchange, or refund in accordance with the policy outlined below.

We offer exchanges on eligible products within 7 days of delivery.

Exchange Eligibility

To qualify for an exchange, the item must:

* Be unused, unworn, unwashed, and in its original condition.
* Have all original tags, labels, packaging, and invoices intact.
* Be free from stains, odors, alterations, or any signs of use.
* Be reported for exchange within 7 days of the delivery date.

All exchanges are subject to product availability. In the event that the requested size, colour, or style is unavailable, we may offer a refund or store credit at our sole discretion.

Eligible products may be returned within 7 days of delivery.

Return Eligibility

To be accepted for return, the item must:

* Be unused, unworn, unwashed, and in its original condition.
* Include all original tags, labels, packaging, and proof of purchase.
* Show no signs of wear, damage, alteration, or laundering.
* Be reported within 7 days of receiving the order.

All returned products will undergo a quality inspection upon receipt. Returns that do not meet the above criteria may be declined.

* Refunds will be issued to the original payment method used at the time of purchase.
* Approved refunds are generally processed within 7–10 business days.
* The time required for the refunded amount to appear in your account may vary depending on your bank or payment provider.

Please note that shipping charges, Cash on Delivery (COD) fees, taxes, duties, and other service-related charges are non-refundable unless the return is a result of an error on our part, including the delivery of a damaged, defective, or incorrect item.

Damaged, Defective, or Incorrect Products

If you receive a damaged, defective, or incorrect item, please notify us within 48 hours of delivery.

To assist us in resolving the issue promptly, kindly provide:

* Your order number.
* A brief description of the issue.
* Clear photographs of the product and its packaging.

Upon verification, we will arrange an appropriate resolution, which may include a replacement, exchange, or refund.

The following items are not eligible for return or exchange:

* Customised, personalised, or made-to-order products.
* Gift cards and store credits.
* Products damaged due to misuse, improper care, or washing by the customer.
* Items returned without original tags, packaging, or proof of purchase.
* Products that have been worn, washed, altered, or otherwise used.

Items purchased during sale events, promotional campaigns, or clearance offers may be subject to separate return and exchange conditions, which will be specified at the time of purchase.

We make every effort to ensure that product images accurately represent the actual colours and textures of our garments. However, variations may occur due to screen settings, lighting conditions, photography, and the natural characteristics of fabrics.
Minor differences in colour, texture, weave, or finish are considered normal and shall not be regarded as defects.

For any questions regarding returns, exchanges, or refunds, please contact us: Linencut & More
Email: linencut.and.more@gmail.com
Phone: +91 9898510148
Website: https://linencutandmore.com

Policy Updates
Linencut & More reserves the right to amend, modify, or update this policy at any time without prior notice. Any changes will become effective immediately upon being published on our website.